The Contel Help Desk aspires to providing manufacturers and organizations worldwide with outstanding technical support.
Contel also operates a repair laboratory for control equipment, led by expert technicians in the field.
The Help Dest provides:
- Urgent support and a response in the event of a fault/ disabling of production facilities.
- Service and solutions by means of support over the phone/ by remote control – by a team of expert engineers.
- Spare parts for faulty hardware components from stock at the Contel warehouse – any time of the day or night.
- Advice in planning engineering projects.
- On-site service at the customer premises, by expert engineers, to resolve production system faults.
- Advice for upgrading production installations.
Repair lab services:
- Programmaed controllers (PLC)
- I/O cards
- Motor Speed Regulators (VFD)
- Industrial panels (screen displays)